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Care in Touch has been recognized by Eldercare Review Magazine as “Best Home Healthcare Services 2026,” based on our proprietary methodology, reflecting its position in the industry, and is also named among “Top Home Care Services,” reflecting its broader leadership. This profile has been developed by the Eldercare Review research and editorial team based on insights from an interview with Jojo Rafanan, CEO and Co-founder, Charis Cuaresma, President, Co-founder and Director of Nursing and Irish Tatlonghari, COO and Co-founder.
Jojo Rafanan, CEO and Co-founder, Charis Cuaresma, President, Co-founder and Director of Nursing and Irish Tatlonghari, COO and Co-founderGreat home health care depends on more than the skill of one clinician. It depends on a network of people who work together to understand and meet each patient’s needs. When that support is strong, care becomes more coordinated, more compassionate, and more effective.
This is the foundation on which Care in Touch was built. The company delivers comprehensive home health services, including skilled nursing and personalized therapy programs that help patients regain independence in the comfort of their homes.
When a patient hires Care in Touch, they do not just receive a clinician. They receive an entire team standing behind that clinician, supporting, guiding, and collaborating every step of the way. Rather than focusing solely on completing visits and sending workers into homes with a checklist, the company built a culture of partnership. Clinicians are paired with a responsive office team and hands-on leaders who stay closely connected to their day-to-day challenges and successes.
“We worked hard to make sure our clinicians are supported and empowered to make a difference in the lives of others,” says Irish Tatlonghari, COO and co-founder. “We can deliver the level of care our patients deserve only when we first care for the people who serve them.” That philosophy extends naturally to the way the company approaches patient care. Each doorway a clinician steps through opens into a different world shaped by family dynamics, socioeconomic pressures, and the emotional weight of aging. Care in Touch places strong emphasis on understanding the personal realities each patient lives with.
Many older adults are hesitant to ask their families for help or may not have loved ones nearby. Care in Touch steps in gently and respectfully, becoming a supportive presence that patients can rely on without feeling like a burden.
“We treat every patient like family, stepping in with care and support even when they hesitate to ask for help,” says Jojo Rafanan, CEO and co-founder.
This level of coordinated care reflects the strength of the team. With more than one hundred professionals across full-time, part-time, and per diem roles, the company prioritizes individuals who genuinely care for others. Leaders such as Ryan Redosendo, Irene Tecson, and Sheila Pacamarra have played key roles in building a culture defined by collaboration and integrity. Their example inspires the rest of the team to uphold the same values and ensure that patients receive thoughtful and consistent care.
Guiding this culture is Charis Cuaresma, President, Co-founder and Director of Nursing with more than two decades of experience and the original visionary behind the company’s clinical model. Her vision for compassionate, integrity-driven home health care laid the groundwork for everything the agency does today.
Care in Touch continues to embrace one guiding belief: people caring for people can create meaningful change. Its work proves that when care is rooted in empathy and supported by strong systems, better outcomes naturally follow.
Fremont
California, 94538, United States
Headquarters :
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