Helping Hands Consulting

In the complex world of Long-Term Care Medicaid, one Colorado-based organization is making a significant impact on both families and care facilities.

Helping Hands Consulting, founded in 2010 by Jennifer M. Hanson, offers a compassionate and expert approach to navigating the complexities of Medicaid benefits. For individuals, families, and long-term care providers, the company is more than a service; it’s a lifeline during times of need.

Helping Hands Consulting was born out of Hanson’s deep understanding of Medicaid’s intricate policies. Before starting the company, she worked as a Long-Term Care Specialist with the Department of Health Care Policy and Financing, where she implemented Medicaid policies and witnessed firsthand the challenges families faced when trying to secure benefits for their loved ones.

“I saw an unmet need in the community for assistance in navigating this complex system,” Hanson recalls.

Her solution was simple yet transformative: to create a company singularly focused on Long-Term Care Medicaid.

The Heart of Long-Term Care Medicaid

Medicaid’s role in providing long-term care cannot be overstated. It’s the safety net that covers critical services such as home care, assisted living, skilled nursing, and memory care. However, applying for these benefits is not a straightforward process. The paperwork alone can feel like an insurmountable hurdle, especially for families already dealing with urgent medical situations.

Helping Hands Consulting steps in at this pivotal moment. Acting as a client’s representative to the county Medicaid office, the company ensures applications are accurate, complete, and submitted in a timely manner.

The team is by the client’s side throughout the entire process, advocating on their behalf and ensuring all requirements are met. The goal is always the same: to secure benefits as quickly and smoothly as possible so families can focus on what truly matters—their loved ones.

A Unique Dual Focus

Helping Hands Consulting operates with a dual focus, addressing the needs of both individuals and care facilities. This interconnected approach sets the company apart.

“By serving the individual to secure their benefits, we are also serving the facility,” Hanson explains.

For care facilities, Medicaid benefits represent a steady payer source that ensures financial stability. For families, it means peace of mind and relief from the crushing burden of care costs. This dual focus has made Helping Hands a trusted partner for care facilities across Colorado. Facilities are more likely to accept residents as “Medicaid pending” when Helping Hands is involved, confident in the company’s ability to secure benefits promptly. This reputation brings peace of mind to families and fosters trust within the caregiving community.

Navigating the Complexities

The Medicaid application process is riddled with potential roadblocks. Timing, documentation, and understanding ever-changing regulations are just a few of the challenges families face. Helping Hands excels in navigating these complexities, ensuring that no detail is overlooked.

One of the company’s greatest strengths is its ability to seamlessly transition clients from private pay to Medicaid. Timing is critical here—Medicaid benefits must align with the depletion of a client’s private funds to avoid gaps in coverage. Helping Hands meticulously plans each step, from financial projections to the strategic submission of applications, ensuring continuous coverage without lapses.

For families, this level of detail translates into less stress and greater assurance. Jane, a client whose mother needed Medicaid to remain at home, learned this firsthand. After months of frustration and delays, she turned to Helping Hands. The company took over her mother’s case, and within weeks, Medicaid approval was secured. “The peace of mind they gave us was invaluable,” Jane said.

Helping Facilities Thrive

The benefits of Helping Hands’ expertise extend beyond families to the facilities that provide long-term care. Medicaid’s complex policies can overwhelm facility staff, leaving them stretched thin and at risk of financial liability. Helping Hands acts as a buffer, handling the intricacies of Medicaid applications so facilities can focus on their core mission: providing excellent care.

Faster approvals mean improved cash flow for facilities, reducing the strain of unpaid accounts. Helping Hands’ proactive communication with Medicaid offices, coupled with their ability to anticipate and resolve issues, ensures applications are processed without unnecessary delays. Facilities gain not only financial stability but also confidence in their partnership with a trusted advocate.

Brenda, a resident at a nursing facility costing $13,000 a month, was facing financial ruin. With just $18,000 left in savings, she turned to Helping Hands. The company submitted her Medicaid application and secured approval in just 30 days, allowing her to remain in the facility without interruption. This swift action not only benefited Brenda but also ensured the facility received timely reimbursement.

Helping Hands has touched thousands of lives, helping over 10,000 people secure Medicaid benefits since its inception. Each case represents a story of resilience, compassion, and expertise.

Take Mary and her husband, Al, for example. Al had been living in a nursing facility for years, with the couple paying $12,000 monthly for his care. The financial burden on Mary, the community spouse, was immense. With $350,000 in marital assets, she feared losing their hard-earned savings. Helping Hands stepped in, devising a strategy that protected $200,000 of their assets while securing Medicaid approval for Al. The relief was palpable—Mary could finally breathe again.

A Commitment to Excellence

Helping Hands Consulting’s success is built on a foundation of specialization and ethical integrity. By focusing exclusively on Long-Term Care Medicaid, the company has developed a depth of knowledge that is unmatched. This focus allows them to stay current with Colorado’s ever-evolving Medicaid regulations, ensuring clients receive the most accurate and effective guidance.

The team’s diverse expertise also plays a key role. Many staff members come from backgrounds in long-term care administration and county services, bringing invaluable perspectives to the table. This collective knowledge enables Helping Hands to address challenges comprehensively, offering solutions that are both practical and innovative.

“Maintaining high ethical standards is central to Helping Hands’ philosophy. Integrity is non-negotiable,” Hanson emphasizes. “Our commitment fosters trust with clients, care providers, and the broader community, strengthening relationships and ensuring better outcomes for all.”

A Guiding Hand When It’s Needed Most

As Helping Hands Consulting looks to the future, the company remains steadfast in its mission: to provide unparalleled expertise in Long-Term Care Medicaid while keeping clients at the center of everything they do. Hanson sees no need to expand into other areas, believing that their singular focus is what drives their success.

“Our model is working,” she says. “By staying true to this client-centered approach, we will continue to make a lasting impact.”

For families facing the uncertainty of long-term care costs and for facilities navigating Medicaid’s complexities, Helping Hands Consulting is a trusted ally. Through their expertise, compassion, and unwavering dedication, they transform daunting challenges into manageable solutions.

Hanson and her team have built more than a company— they’ve built a legacy of care. In an industry where the stakes are high and the path forward is often unclear, Helping Hands stands as a steady, guiding force, ensuring that no one has to navigate the journey alone. This profile captures the heart of Helping Hands Consulting while presenting their work in a human and engaging way. It reflects the company’s deep commitment to their clients and the lasting impact they’ve made in the Long-Term Care Medicaid space.