Lifeline Companion Services

At first glance, elder care may appear to be about tasks—hygiene assistance, medication reminders, meal preparation, light housekeeping, incidental transportation and errands. But real care is about more than what gets done. It’s about what gets preserved. The sense of self. The familiar rhythm of daily life. The dignity that aging deserves. That’s what Lifeline Companion Services is built around.

A privately owned boutique agency with over 20 years of uninterrupted service, Lifeline has built its reputation on a foundational belief that care should never feel like a transaction. It should reflect the life someone has lived and help them continue to live their best life possible. This is what Lifeline calls the continuation of life, rooted in the idea that aging doesn’t signal an end, but a new chapter. Every care plan begins with the individual, taking into account not just their clinical needs, but their habits, values and the subtle rhythms that make each day feel like their own.

Whether attending church services, volunteering at a thrift store or cooking meals side by side, Lifeline’s caregivers engage them in the day-to-day experiences that bring joy and connection. The goal is not to pause life, but to keep it moving, gently and meaningfully.

“Care is all about nurturing the connection,” says Sherry Litt, co-founder and president. “That connection to self, family, to the life someone has built—that’s what we’re here to preserve.”

It’s why new relationships begin with a home visit. The founders, Sherry Litt and Noma Kaz, sit down with families not to offer a pitch, but to listen. They take time to understand what’s really unfolding beneath the logistics—the quiet grief, the disorientation, the emotional weight of watching a loved one decline. Many families arrive overwhelmed, unsure how to step into roles once held by the parent they’re now trying to support. Lifeline makes space for that. It doesn’t rush the process or push for decisions. Instead, the care team stays personally involved, supporting the entire family. Along those lines, the heartbeat of this agency is the amazing “team” that runs the day-to-day operations. Members of this team play a crucial role in staffing, recruiting, onboarding, HR, data management, care supervision and family support.

That same presence—the ability to truly show up for someone—is exactly what Lifeline looks for in every caregiver. Each new hire is a direct employee, not an independent contractor, ensuring families see familiar faces and consistent schedules. While much of the industry has leaned into virtual interviews and remote onboarding, Lifeline takes a more personal route. Every candidate is met in person to read what can’t be written: empathy, attentiveness and intuition.

It was during one of those interviews that a quiet story began to unfold. A prospective client in her 80s, whose profession was a psychologist, was requesting a male caregiver with origins from her home region in Europe. She lived alone and wanted a sense of being understood without explanation. After carefully interviewing several candidates who weren’t the right fit, Lifeline found the perfect match: a nursing student from the same region. What began as a professional relationship evolved into something much deeper—he stayed with her, traveled with her and helped her navigate daily life. Their connection lasted for years, ending only when he served as a pallbearer at her funeral.

“Every client is different. Every need is layered. That’s why we don’t rely on prewritten plans—we build care that’s best for a person, not what’s easiest to schedule,” says Noma Kaz, co-founder and CEO.

The work Lifeline does is important. It stays close—close to the client, close to the family and close to the parts of life that still matter, even as things change.

Contact: 818-557-6200
www.lifelinecompanionservices.com